Effective: 19 June 2026 · version v2026-06-19

Aperko — Terms and Conditions

Operator identification

Company name: Skyward Capital s. r. o. (the “Operator” or “We”)
Registered seat: Segnerova 719/4, 841 04 Bratislava – Karlova Ves, Slovak Republic
Company ID (IČO): 52214923
Tax ID (DIČ): 2120965847; VAT ID (IČ DPH): the company is not a VAT payer
Registration: Commercial Register of the Municipal Court Bratislava III (formerly District Court Bratislava I), section: Sro, insert no. 135081/B
Acting person: Vladimir Miškovský
E-mail: info@aperko.com; Address for exercising rights: info@aperko.com
Service / application name: Aperko (the “Application” or “Service”)

Terms effective from: 19 June 2026

Article 1 — Introductory provisions and definitions

1.1 These Terms and Conditions (the “Terms”) govern the rights and obligations between the Operator and a user of the Application in connection with the provision of a dating (intermediation) service through the Aperko web/PWA application.

1.2 For the purposes of these Terms:

User — a natural person over 18 years of age who creates an account in the Application.

Consumer — a User who, when entering into and performing the contract, does not act within the scope of their business activity, employment, or profession.

Credit — a prepaid unit of consideration for access to the Service, which the User acquires by purchasing a Credit Package and spends upon a Confirmed Meeting. A Credit is not a means of payment, a monetary claim against another User, or access to a specific person; it represents generic access to the Service purchased in advance.

Credit Package — a package of Credits offered for a one-time price.

Confirmed Meeting — the state in which one User selects another and the other confirms the selection, as a result of which a Credit is reserved (held) under Article 6 (not spent).

Credit Reservation (hold) — the temporary blocking of a Credit upon confirmation, without spending it; a reserved Credit continues to be regarded as unused.

Spending of a Credit (capture) — the consumption of a reserved Credit, which occurs only at the time of the meeting.

Finalisation — the spending of a Credit becomes final upon the lapse of 24 hours from the meeting without a dispute; until then, the spending can be reversed and the Reservation released.

Digital Service — a service within the meaning of the legislation on digital content and digital services (transposing Directive (EU) 2019/770); the Service has the nature of a digital service.

1.3 These Terms form an integral part of the distance contract concluded between the Operator and the User. The Code of Conduct under Article 9 and the Privacy Policy under Article 14 also form part of the Terms.

Article 2 — Nature of the Service

2.1 Aperko is a dating and intermediation service that enables Users to find each other and arrange an in-person meeting, typically at a public venue. The Operator is not a party to the relationship that Users establish between themselves, nor the organiser of the meeting itself.

2.2 The subject of the Service is access to the Application’s features and to the intermediation of a connection, not the guarantee of any particular outcome of a meeting, mutual liking, or the formation of a relationship. A Credit is consideration for this access, not payment for a person or for their participation in a meeting. No payments flow between Users through the Application.

2.3 Registration and use of basic features by women is free of charge; men pay Credits for Confirmed Meetings. This model represents differentiated pricing of the Service and does not create any claim of any User to performance by another User.

Article 3 — Registration, account, and age verification (18+)

3.1 The Service may be used solely by persons over 18 years of age. By creating an account, the User declares that they have reached 18 years of age.

3.2 Before the account is activated, age and identity verification takes place asynchronously through a third-party identity verification service (Stripe Identity), in the same way for all Users; a live video call is used only as escalation upon reasonable suspicion. The Operator does not store identity documents and retains only the verification result (confirmation “verified”) and age.

3.3 If verification does not prove an age of at least 18, the account will not be activated and the data provided will be deleted without undue delay. If the Operator subsequently finds that a User has not reached 18 years of age, it will immediately terminate the account and delete the data.

3.4 The User is obliged to provide truthful information and to protect their login credentials. The account is non-transferable.

Article 4 — Conclusion of the contract and the credit system

4.1 The contract for the purchase of a Credit Package is concluded at a distance upon payment of the package price. Before submitting an order, the User is informed of the price including tax, the number of Credits, their validity period, and the conditions of use.

4.2 Credits are spent solely in connection with a meeting under Article 6, by means of a reservation and subsequent capture (hold → capture → finalisation). The current number of Credits, reservations, and their validity are available to the User in the account at any time.

4.3 The validity of Credits is 12 months from the date of purchase of the Credit Package. The Operator will notify the User of the approaching expiry at least 14 days in advance.

4.4 After the Credits expire, the User may, within 6 months, request a refund of the monetary value of unused Credits; the proportionate part of the price paid attributable to the unused Credits will be refunded. The unused value of Credits therefore does not lapse without compensation.

4.5 Credits are not exchangeable for money other than in the manner expressly set out in these Terms (Article 4.4, Article 7, Article 8, Article 11) and are not transferable to another User.

Article 5 — Price, taxes, and payment terms

5.1 The prices of Credit Packages are stated in the Application inclusive of the applicable value added tax (VAT).

5.2 Tax regime (place of supply). The Service has the nature of an electronically supplied (digital) service. VAT is applied according to the place of supply of the Service, which is the place where the User, as a non-business person (consumer), has their habitual residence, i.e. according to the localisation of the Application / the state for which the Service is provided. The VAT rate and the tax requirements of the document are determined by the legislation of that state, and the Operator fulfils them in the corresponding regime (including the One Stop Shop (OSS) regime where applicable). The final price including the applicable tax is shown to the User before completing the payment.

5.3 Payments are processed through a payment service provider (Stripe). The Operator is the seller and the issuer of the tax document; the proof of payment is made available to the User electronically.

5.4 The Operator does not obtain or store the User’s payment card data; these are processed solely by the payment service provider.

Article 6 — Course of the Service and spending of a Credit

6.1 Standard course: one User selects another, the other confirms the selection, whereby a Credit is reserved (held). The Credit is spent (captured) only at the time of the meeting, which takes place typically at a public venue at the agreed time. The spending becomes final (is finalised) upon the lapse of 24 hours from the meeting without a dispute.

6.2 Confirmation of a meeting only reserves the Credit; it is deemed spent only at the moment of capture at the time of the meeting. The Operator’s performance (intermediation of the connection) is deemed provided in relation to that Credit at the moment of capture. Until capture, the Credit is not spent and the Reservation may be released under Article 7.

6.3 The Operator is not responsible for whether the Users actually meet, for the course of the meeting, or for the Users’ mutual conduct (Article 13).

Article 7 — Refund of a Credit (no-show, cancellation by the counterparty)

7.1 The Operator applies a policy in the User’s favour. If the meeting does not take place, the Credit Reservation is released (the Credit is not captured and remains available) or, if the Credit has already been captured, the capture is reversed and the Credit is credited back, in particular in the following cases: the counterparty cancels the meeting before the agreed time; the counterparty fails to appear at the meeting within a reasonable time (no-show), whereby a no-show means failure to appear within 20 minutes of the agreed time; a successful dispute raised within 24 hours of the meeting; other cases stated in the Application.

7.2 A released or credited-back Credit has the same validity period it had before the reservation/capture; if it were to expire sooner than 30 days, it is extended by 30 days.

7.3 The assessment of a no-show and of a dispute is based on objective records in the Application. If the User disagrees with the assessment, they may submit a complaint under Article 15.

Article 8 — Consumer’s right of withdrawal

8.1 A Consumer has the right to withdraw from the contract for the purchase of a Credit Package without giving a reason within 14 days of its conclusion. To exercise this right, they may use the model form (Annex 1) or any other unambiguous statement sent to info@aperko.com.

8.2 Commencement of the Service during the withdrawal period. A Consumer may request that the Operator begin providing the Service (enable the spending of Credits) before the 14-day period expires. In such a case, the Consumer expressly gives consent at the time of purchase and acknowledges that, by spending (capturing) a Credit at the time of the meeting, they lose the right to withdraw from the contract to the extent of the Credits thus spent.

8.3 Consequences of withdrawal. For unused Credits (including Credits that are only reserved but not yet spent), the Operator will refund the Consumer their monetary value no later than within 14 days of receiving the withdrawal, using the same means of payment. For Credits already spent (captured at the time of a meeting provided), no right to a refund arises if the Consumer gave consent under Article 8.2.

8.4 The consent under Article 8.2 is voluntary and is obtained by an active step (not a pre-ticked box). If the Consumer does not give consent, the spending of Credits is enabled only after the 14-day period expires.

Article 9 — Code of Conduct

9.1 The User undertakes to use the Service only for themselves and to provide truthful information and truthful photographs; to treat other Users with respect, not to harass them, not to make threats, and not to spread hateful or sexually explicit content; not to use the Service for any unlawful activity, fraud, or the offering or solicitation of paid services (including any services of a sexual nature for payment), nor for the intermediation of such services; not to create fake profiles, operate multiple accounts, or impersonate another person; and not to share the content and data of other Users outside the Application without their consent.

9.2 The Application serves solely to establish personal contact; any transactional, financial, or sexual performance between Users is prohibited and constitutes grounds for immediate termination of the account.

Article 10 — Sanctions and account termination

10.1 In the event of a breach of the Terms or the Code of Conduct, the Operator may apply graduated measures: a warning (strike), temporary restriction of features, temporary suspension of the account, or termination of the account (ban). The measure corresponds to the seriousness and recurrence of the breach.

10.2 Serious breaches justifying immediate termination of the account include in particular: fraud, a fake profile or impersonation, harassment or endangering the safety of another User, unlawful conduct, and a breach of Article 9.2.

10.3 Refund of Credits upon account termination. If the Operator terminates the account due to an ordinary (less serious) breach, it will refund the User the monetary value of unused Credits. In the case of a serious breach under Article 10.2, the Operator may withhold the refund of unused Credits only to an extent proportionate to the seriousness of the breach and to demonstrably caused damage; the monetary value of the remaining unused Credits is refunded. This is without prejudice to the Operator’s right to compensation for damage.

10.4 The Operator will inform the User of a measure under Article 10.1, stating the reason. The User may object to the measure under Article 15.

Article 11 — Account cancellation by the User and refund of Credits

11.1 The User may cancel their account at any time directly in the Application or by a request to info@aperko.com.

11.2 Upon cancellation of the account by the User, the Operator will refund the monetary value of unused Credits (the proportionate part of the price paid attributable to the unused Credits) no later than within 14 days, using the same means of payment.

11.3 Cancellation of the account terminates the contract going forward; this is without prejudice to rights and obligations that arose before its cancellation.

Article 12 — Liability for defects of the Service (complaints)

12.1 The Operator provides the Service in accordance with the contract and these Terms. If the Service is not provided properly (for example, malfunction of the Application or unsuccessful intermediation due to a cause on the Operator’s side), the Consumer has the right to remedy, a proportionate discount, or a refund of the corresponding part of the price under the applicable rules on conformity of digital performance.

12.2 A complaint may be submitted to info@aperko.com. The Operator will handle the complaint without undue delay, no later than within the statutory period, and will inform the Consumer of its resolution.

Article 13 — Liability for the course of meetings and safety

13.1 The Operator provides an intermediation service and is not a party to or organiser of meetings. The Operator is not responsible for the Users’ conduct, the truthfulness of their profiles, or the course and outcome of meetings. Users meet at their own responsibility.

13.2 The Operator recommends meeting in public places and provides safety recommendations and features for reporting and blocking Users. The Operator has implemented these features and responds to reports in an appropriate manner.

13.3 Limitation of liability. The Operator is liable for the proper provision of the Service and for damage caused by a breach of its obligations to the extent stipulated by law. These Terms do not and cannot exclude or limit the Operator’s liability for damage to life or health, for damage caused intentionally or by gross negligence, or any other liability whose exclusion is not permitted by law. With respect to Users who are not Consumers, the Operator’s liability for indirect and consequential damage is limited to the extent permitted by law.

13.4 The Operator is not liable for outages caused by third parties (hosting, payment, and notification providers) or for events of force majeure.

Article 14 — Personal data protection

14.1 The processing of Users’ personal data is governed by the Privacy Policy, which is available in the Application and forms an integral part of the contractual relationship.

14.2 The processing of data that may reveal special category data (including data concerning a person’s sex life or sexual orientation) takes place on the basis of the User’s explicit consent given in the Application; consent may be withdrawn at any time.

Article 15 — Alternative dispute resolution

15.1 A Consumer has the right to contact the Operator with a request for remedy (at info@aperko.com) if dissatisfied with the way a complaint was handled or if they believe their rights have been infringed.

15.2 A Consumer has the right to alternative dispute resolution through the competent body (for the Slovak Republic, for example, the Slovak Trade Inspection). Consumers may also use the European Online Dispute Resolution (ODR) platform available online. For consumers from other states, the competent alternative dispute resolution body of the relevant state applies.

Article 16 — Changes to the Terms

16.1 The Operator may amend the Terms, in particular due to changes in legislation, the Service’s features, or business conditions. It will inform Users of the change and its effective date in advance (by e-mail or in the Application) within a reasonable period.

16.2 If a User does not agree with a change, they may cancel the account before it takes effect; in such a case, Article 11 applies. Credits already purchased are spent under the Terms in force at the time of their purchase, unless the new wording is more favourable to the User.

Article 17 — Final provisions

17.1 The contractual relationship is governed by the law of the Slovak Republic. If the User is a Consumer with habitual residence in another state, the choice of law does not deprive them of the protection afforded by the mandatory provisions of the law of the state of their habitual residence (Article 6 of the Rome I Regulation).

17.2 If any provision of the Terms becomes invalid, the remaining provisions remain in force.

17.3 These Terms take effect on 19 June 2026.

Annex 1 — Model withdrawal form

(Complete and send this form only if you wish to withdraw from the contract.)

To: Skyward Capital s. r. o., Segnerova 719/4, 841 04 Bratislava – Karlova Ves, e-mail: info@aperko.com

I hereby give notice that I withdraw from the contract for the purchase of a Credit Package:

Date of order / purchase: ____________________

Order / account identification: ____________________

Consumer’s name and surname: ____________________

Consumer’s address / e-mail: ____________________

Method of refund: ____________________

Signature (if sent on paper) and date: ____________________