Effective: 8 October 2026 · version v2026-10-08

Terms and Conditions of the Aperko Service

Identification Details of the Operator

Company name: Skyward Capital s. r. o. (hereinafter the "Operator" or "We")
Registered office: Segnerova 719/4, 841 04 Bratislava – Karlova Ves, Slovak Republic
Company ID (IČO): 52 214 923
Tax ID (DIČ): 2120965847; VAT ID (IČ DPH): the company is not registered for VAT
Registration: Commercial Register of the Bratislava III City Court (formerly Bratislava I District Court), Section: Sro, File No. 135081/B
E-mail: info@aperko.com; address for exercising rights: info@aperko.com; single point of contact pursuant to Articles 11 and 12 of Regulation (EU) 2022/2065 (DSA): info@aperko.com (communication is possible in Slovak, Czech and English)
Supervisory authority: Slovak Trade Inspection (SOI), SOI Inspectorate for the Bratislava Region, Bajkalská 21/A, P. O. BOX No. 5, 820 07 Bratislava, www.soi.sk
Name of the service / application: Aperko (hereinafter the "Application" or the "Service")

These Terms are effective from: 8 October 2026

Article 1 — Introductory Provisions and Definitions

1.1 These terms and conditions (hereinafter the "Terms") govern the rights and obligations between the Operator and the user of the Application in the provision of a dating (intermediary) service through the Aperko web/PWA application.

1.2 For the purposes of these Terms:

User — a natural person over 18 years of age who creates an account in the Application.
Consumer — a User who, when concluding and performing the contract, does not act within the scope of their business activity, employment or profession (Act No. 108/2024 Coll. of the Slovak Republic on Consumer Protection).
Credit — a prepaid unit of consideration for access to the Service, which the User acquires by purchasing a Credit Package and spends upon an Agreed Meeting. A Credit does not constitute a means of payment, a monetary claim against another User or access to a specific person; it represents general access to the Service purchased in advance.
Credit Package — a package of Credits offered for a one-off price.
Meeting Request — the procedure under Article 6.1, which begins with the woman's selection and question and ends with the meeting being agreed or the request lapsing.
Agreed Meeting — the state in which the User to whom a time slot (day, time and venue) has been proposed selects or accepts that slot within the Meeting Request (Article 6.1(e)).
Credit Spending — the deduction of a Credit from the User's account, which occurs when a meeting is agreed (Article 6.2); spending may be reversed pursuant to Article 7.
Digital service — a service within the meaning of the provisions of the Civil Code on digital performance (transposition of Directive (EU) 2019/770 by Act No. 108/2024 Coll.); the Service has the nature of a digital service.

1.3 These Terms form an integral part of the distance contract concluded between the Operator and the User. The Terms also include the Code of Conduct pursuant to Article 9 and the Privacy Policy pursuant to Article 14.

Article 2 — Nature of the Service

2.1 Aperko is a dating and intermediary service that enables Users to find each other and arrange an in-person meeting, usually at a public venue. The Operator is not a party to the relationship that Users establish between themselves, nor the organiser of the meeting itself.

2.2 The subject of the Service is access to the functions of the Application and to the facilitation of a connection, not the assurance of a specific outcome of the meeting, of sympathy or of establishing a relationship. The Credit is consideration for this access, not payment for a person or for their attendance at a meeting. No payments take place between Users through the Application.

2.3 Registration and use of basic functions by women is free of charge; men pay for Agreed Meetings with Credits. This model constitutes differentiated pricing of the Service and does not give any User a claim to performance by another User.

Article 3 — Registration, Account and 18+ Age Verification

3.1 The Service may be used exclusively by persons over 18 years of age. By creating an account, the User declares that they have reached 18 years of age.

3.2 Before account activation, age and identity verification takes place asynchronously through a third-party identity verification service (Didit), equally for all Users: the User uploads a profile photo and takes a selfie, which is compared with the profile photo (verification that the photo shows the User) and from which the User's age is estimated. If the estimated age is below 21, the User is additionally verified with an identity document. A User who does not consent to the processing of biometric data may request alternative verification at info@aperko.com by a video call with an operator of the Operator, in which Didit is not used. The Operator does not store identity documents and retains only the result of the verification (a "verified" confirmation), the age and the selfie, under the conditions set out in the Privacy Policy.

3.3 If the verification does not prove an age of at least 18, the account will not be activated and the provided data will be deleted without delay. If the verification does not confirm that the profile photo shows the User, the account will not be activated until the User uploads a photo showing themselves or is verified by an alternative method; if this is not achieved even after a manual review, the account will not be activated and the data provided will be deleted within the period set out in the Privacy Policy (Article 9.2). The decision not to activate an account is not made solely by an automated process; the User may request a manual review at info@aperko.com. If the Operator subsequently discovers that a User has not reached 18 years of age, it will terminate the account without notice, no later than within 24 hours, and delete the data; the monetary value of any unspent Credits will be refunded to the User.

3.4 The User is obliged to provide truthful information and protect their login credentials. The account is non-transferable.

Article 4 — Conclusion of Contract and the Credit System

4.1 The contract for the purchase of a Credit Package is concluded at a distance at the moment of payment of the package price. Before submitting the order, the User is informed of the price including tax, the number of Credits and the conditions of spending (within the scope of the information obligations under Act No. 108/2024 Coll. on Consumer Protection).

4.2 Credits are spent exclusively in connection with a meeting pursuant to Article 6, namely by agreeing a meeting; spending may be reversed pursuant to Article 7. The current number of Credits is available to the User at any time in their account.

4.3 Credits have no time-limited validity; unspent Credits remain in the User's account until they are spent or the account is cancelled.

4.4 The unspent value of Credits does not lapse without compensation; upon termination of the account it is refunded pursuant to Articles 10.3 and 11.

4.5 Credits are not exchangeable for money other than in the manner expressly set out in these Terms (Article 7, Article 8, Article 10.3, Article 11) and are not transferable to another User.

Article 5 — Price, Taxes and Payment Terms

5.1 The prices of Credit Packages are stated in the Application inclusive of the applicable value added tax (VAT).

5.2 Tax regime (place of supply). The Service has the nature of an electronically supplied (digital) service. Value added tax is applied according to the place of supply of the Service, which is the place where the User, as a non-taxable person (consumer), has their habitual residence, i.e. according to the localisation of the Application / the state for which the Service is provided (Act No. 222/2004 Coll. of the Slovak Republic on Value Added Tax). The VAT rate and the requirements of the tax document are determined by the legislation of that state and the Operator complies with them in the corresponding regime (including, where applicable, the One Stop Shop — OSS special scheme). The final price including the applicable tax is displayed to the User before completing the payment.

5.3 Payments are processed through a payment service provider (Stripe). The Operator is the seller and the issuer of the tax document; the payment receipt is made available to the User electronically.

5.4 The Operator does not obtain or store the User's payment card data; these are processed exclusively by the payment service provider.

Article 6 — Course of the Service and Credit Spending

6.1 Agreeing a meeting. Meetings are arranged for a specific day: the User marks in the Application that they are available on that day, or plans days in advance; selection for a given day is possible until 23:00 and the city is locked for that day. A Meeting Request proceeds as follows:

(a) the woman selects a man and asks him a question;
(b) the man replies with a short video and may ask a question of his own;
(c) the woman replies with her own video;
(d) the man proposes up to three time slots (day, time and venue);
(e) the woman selects one of the slots or, once, proposes a different slot, which the man must accept; the meeting is agreed by the selection or acceptance of a slot by the User to whom it was proposed.

The relevant User has 24 hours for each step; for the selection of a slot under point (e) the period is shorter if the slot is approaching (for a meeting on the same day, no later than 2 hours before the proposed time; otherwise by 21:00 on the day preceding the meeting). If the User does not act within the period, the Meeting Request lapses. No Credit is spent before a meeting is agreed.

6.2 Credit Spending. A Credit is spent when a meeting is agreed. If the man has no Credit available at that time, the Credit is spent by purchasing it, which he must do within 3 hours if the meeting is agreed for the same day, otherwise within 12 hours. If he does not purchase a Credit within this period, the Meeting Request lapses, both Users are notified and no Credit is spent. The Operator's performance (facilitation of the connection) is deemed provided in relation to the given Credit at the moment it is spent. A spent Credit is refunded in the cases set out in Article 7.

6.3 Videos and questions. Videos and questions serve exclusively for getting to know each other, verifying that the counterparty is a real person and agreeing a meeting. The video and the question are seen only by the other party to the Meeting Request and by authorised staff of the Operator for the purpose of support and dispute resolution; the Application does not allow the video to be downloaded. The content of a connection (videos, questions, coordination messages and venue photos) is deleted within 24 hours after the connection ends; in the event of a report, a no-show or an open safety flag it is retained longer, for a maximum of 12 months, pursuant to Article 9.9 of the Privacy Policy.

6.4 Coordination on the day of the meeting. On the day of an Agreed Meeting, Users may exchange coordination messages: predefined messages (for example "on my way", "running late", "I'm here"), a short text description by which the counterparty will recognise them, and a photo of the place where they are sitting; the photo is seen only by the other party. The Application does not provide free-form chat. Videos, questions and coordination messages are subject to the Code of Conduct (Article 9).

6.5 The Operator is not responsible for whether the Users actually meet, for the course of the meeting or for the Users' conduct towards each other (Article 13).

Article 7 — Credit Refund (No-show, Cancellation by the Counterparty)

7.1 The Operator applies a policy in favour of the User. If the meeting does not take place, the spending of the Credit is reversed and the Credit is credited back, in particular in the following cases: the counterparty cancels the meeting before the agreed time; the counterparty fails to appear at the meeting within a reasonable time (no-show), whereby failure to appear within 20 minutes of the agreed time is considered a no-show; a decision of the Operator on a no-show report or another dispute submitted by the User when rating the meeting within 24 hours of the meeting, on which the Operator decides without undue delay; other cases specified in the Application.

7.2 The assessment of a no-show and of a dispute is based on objective records in the Application. If the User disagrees with the assessment, they may submit a complaint pursuant to Article 15.

Article 8 — Consumer's Right of Withdrawal

8.1 The Consumer has the right to withdraw from the contract for the purchase of a Credit Package without giving a reason within 14 days of the date of its conclusion (Section 19 et seq. of Act No. 108/2024 Coll. on Consumer Protection). To exercise this right, they may use the model form (Annex No. 1) or any other unequivocal statement sent to info@aperko.com.

8.2 Commencement of the Service during the withdrawal period. The Consumer may request that the Operator begin providing the Service (enable the spending of Credits) before the expiry of the 14-day period. In such a case, the Consumer, upon purchase, expressly consents to the commencement of the provision of the Service before the expiry of the withdrawal period and declares that they have been informed that by spending a Credit when a meeting is agreed they lose the right to withdraw from the contract to the extent of the Credits so spent.

8.3 Consequences of withdrawal. For unspent Credits, the Operator will refund their monetary value to the Consumer no later than 14 days from receipt of the withdrawal, using the same means of payment as used by the Consumer, unless expressly agreed otherwise. For Credits already spent (spent when a meeting was agreed), no right to a refund arises if the Consumer has given consent pursuant to Article 8.2.

8.4 The consent pursuant to Article 8.2 is voluntary and is obtained by an active act (not by a pre-ticked box). If the Consumer does not give consent, the spending of Credits will be enabled only after the expiry of the 14-day period.

Article 9 — Code of Conduct

9.1 The User undertakes to use the Service only for themselves, to provide truthful information and genuine photographs; to treat other Users with respect, not to harass or threaten them and not to spread hateful or sexually explicit content; not to use the Service for any unlawful activity, fraud, offering or soliciting paid services (including any services of a sexual nature for remuneration) or for the facilitation of such services; not to create fake profiles, not to operate multiple accounts and not to impersonate another person; and not to share the content and data of other Users outside the Application without their consent; in particular, the User must not save, record (including screen capture) or distribute videos, questions, coordination messages or photos from the Application, must not exchange contact details (telephone number, e-mail, social media profiles) with other Users within the Application, and must not deliberately capture other persons in a venue photo.

9.2 The Application serves exclusively to establish personal contact; any transactional, financial or sexual performance between Users is prohibited and constitutes grounds for immediate termination of the account.

9.3 Prohibited content and conduct. Beyond Articles 9.1 and 9.2, the following is strictly prohibited when using the Service and constitutes a serious breach of these Terms: (a) human trafficking in any form, including trafficking for the purpose of sexual exploitation, and any facilitation of human trafficking or the sex trade or their promotion; (b) facilitating, inciting or supporting the abuse of any person; (c) any content or conduct involving the sexual exploitation or abuse of children, including any sexualisation of persons under 18 years of age; (d) sexual violence and content depicting, promoting or glorifying sexual violence; (e) non-consensual content, in particular intimate images or recordings taken or shared without the consent of the person depicted; (f) sexually explicit content of a profile or of communication within the Application (including profile photographs, texts, answers, questions, videos, coordination messages and venue photos); (g) fraudulent activity (scam) aimed at deceiving other Users of the platform or third parties; and (h) any other unlawful conduct or otherwise prohibited content or behaviour.

9.4 The Service may be used exclusively by persons who have reached 18 years of age (Article 3); any use of the Service by or for the benefit of a person under 18 years of age is prohibited. The Operator investigates reports of conduct under this Article, removes prohibited content, terminates the affected accounts and, where required or appropriate, reports the matter to the competent authorities (including law enforcement authorities) and cooperates with them.

9.5 Information on the restrictions that the Operator applies in relation to content provided by Users (prohibited content under this Article, content moderation and measures under Article 10) is set out in these Terms in accordance with Article 14 of Regulation (EU) 2022/2065 on a Single Market for Digital Services (DSA). In applying the restrictions, the Operator acts objectively, with due diligence and proportionately, taking into account the rights and legitimate interests of all parties concerned.

9.6 Automatic contact-details filter. In the free text of questions and coordination messages, the Application automatically detects contact details (telephone number, e-mail, social media profiles). It rejects such text, does not store it and flags the account for review. The flag itself does not result in any restriction of the account; any measure under Article 10 is always decided by authorised staff of the Operator. Videos are not moderated automatically.

Article 10 — Sanctions and Account Termination

10.1 In the event of a breach of the Terms or the Code of Conduct, the Operator may apply graduated measures: a warning (strike), temporary restriction of functions, temporary suspension of the account or termination of the account (ban). The measure corresponds to the seriousness and repetition of the breach.

10.2 Serious breaches justifying immediate account termination include in particular: fraud, a fake profile or identity substitution, harassment or endangering the safety of another User, unlawful conduct, conduct prohibited by Article 9.3 and a breach of Article 9.2.

10.3 Refund of Credits upon account termination. If the Operator terminates an account for an ordinary (less serious) breach, it will refund the User the monetary value of unspent Credits. In the case of a serious breach under Article 10.2, the Operator may withhold the refund of unspent Credits only to an extent proportionate to the seriousness of the breach and the demonstrably caused damage; the monetary value of unspent Credits will be refunded in the remaining extent. This is without prejudice to the Operator's claim for damages.

10.4 The Operator will inform the User of a measure under Article 10.1, stating a clear and specific statement of reasons in accordance with Article 17 of Regulation (EU) 2022/2065 (DSA), including the facts and circumstances on which the measure is based and information on the available remedies. The User may lodge an objection against the measure pursuant to Article 15.3; lodging an objection is free of charge.

Article 11 — Account Cancellation by the User and Refund of Credits

11.1 The User may cancel their account at any time directly in the Application or by a request to info@aperko.com.

11.2 Upon cancellation of the account by the User, the Operator will refund the monetary value of unspent Credits (the proportionate part of the price paid attributable to the unspent Credits) no later than within 14 days, using the same means of payment.

11.3 Cancellation of the account terminates the contract for the future; this is without prejudice to the rights and obligations arising before its termination.

Article 12 — Liability for Defects of the Service (Complaints)

12.1 The Operator provides the Service in accordance with the contract and these Terms. If the Service is not provided properly (for example, non-functionality of the Application or unsuccessful facilitation for reasons on the Operator's side), the Consumer has the right to a remedy (additional proper provision), a reasonable discount on the price or a refund of the corresponding part of the price pursuant to the provisions of the Civil Code on liability for defects of digital performance (as amended by Act No. 108/2024 Coll., which transposed Directive (EU) 2019/770).

12.2 Complaints may be lodged at info@aperko.com. The Operator will handle the complaint without undue delay, at the latest within the statutory period, and will inform the Consumer of its handling.

Article 13 — Responsibility for the Course of the Meeting and Safety

13.1 The Operator provides an intermediary service and is not a participant in or organiser of the meeting. The Operator is not responsible for the conduct of Users, the truthfulness of their profiles or the course and outcome of the meeting. Users meet at their own responsibility.

13.2 The Operator recommends meeting in public places and provides safety recommendations, functions for reporting and blocking Users and, for women on the day of an Agreed Meeting, a safety link, a check-in and an SOS function. The Operator has implemented these functions and responds to reports in an appropriate manner. The SOS function alerts the Operator's operator and does not replace the 112 emergency line. Upon activation of SOS or if the check-in is not confirmed, the safety link that the woman has sent to a trusted person displays the man's first name and profile photos and the venue and time of the meeting (Article 6.5 of the Privacy Policy).

13.3 Limitation of liability. The Operator is liable for the proper provision of the Service and for damage caused by a breach of its obligations to the extent provided by law. These Terms do not and cannot exclude or limit the Operator's liability for damage to life or health, for damage caused intentionally or by gross negligence, or any other liability the exclusion of which is not permitted by law. Towards Users who are not Consumers, the Operator's liability for indirect and consequential damage is limited to the extent permitted by law.

13.4 The Operator is not liable for outages caused by third parties (providers of hosting, payment and notification services) or for circumstances of force majeure.

Article 14 — Personal Data Protection

14.1 The processing of Users' personal data is governed by the Privacy Policy, which is available in the Application and forms an integral part of the contractual relationship. The processing is governed by Regulation (EU) 2016/679 (GDPR) and Act No. 18/2018 Coll. of the Slovak Republic on Personal Data Protection. The Application uses cookies and similar technologies to the extent and under the conditions set out in the Privacy Policy; cookie settings can be changed at any time in the Application.

14.2 The processing of data that may reveal special category data (including data concerning sex life or sexual orientation), as well as the processing of biometric data during verification under Article 3.2, takes place on the basis of the User's explicit consent given in the Application; the consent may be withdrawn at any time.

Article 15 — Out-of-Court Dispute Resolution and Handling of Objections

15.1 The Consumer has the right to contact the Operator with a request for redress (at info@aperko.com) if they are not satisfied with the manner in which a complaint was handled or if they believe that the Operator has violated their rights.

15.2 If the Operator responds to the request for redress in the negative or does not respond within 30 days of its dispatch, the Consumer has the right to submit a petition for the initiation of alternative dispute resolution pursuant to Act No. 391/2015 Coll. of the Slovak Republic on Alternative Resolution of Consumer Disputes. The alternative dispute resolution body is the Slovak Trade Inspection (www.soi.sk) or another authorised legal person registered in the list of alternative dispute resolution bodies maintained by the Ministry of Economy of the Slovak Republic (www.mhsr.sk); the Consumer has the right to choose which of these bodies to approach. Consumers habitually resident in another EU Member State may also contact the competent alternative dispute resolution body in their state of residence; assistance with cross-border disputes is provided by the European Consumer Centres Network (ECC-Net).

15.3 Objections against measures (internal complaint handling). The User may lodge an objection against a measure under Article 10 at info@aperko.com within 6 months of receiving the information about the measure. The Operator will assess the objection in a timely, non-discriminatory manner, with due diligence and not solely by automated means; if it finds that the measure was not justified, it will revoke it without undue delay. The Operator will inform the User of the outcome of the assessment, stating the reasons.

Article 16 — Changes to the Terms

16.1 The Operator may amend the Terms in particular due to changes in legislation, the functions of the Service or business conditions. The Operator will inform the User of the change and its effective date in advance (by e-mail or in the Application) within a reasonable period.

16.2 If the User does not agree with the change, they may cancel their account before it takes effect; in such a case, Article 11 applies. Credits already purchased are spent under the Terms valid at the time of their purchase, unless the new terms are more favourable to the User.

Article 17 — Final Provisions

17.1 The contractual relationship is governed by the law of the Slovak Republic. If the User is a Consumer habitually resident in another state, the choice of law is without prejudice to the protection afforded to them by the mandatory provisions of the law of the state of their habitual residence (Article 6 of Regulation (EC) No 593/2008 — Rome I).

17.2 If any provision of the Terms becomes invalid, the remaining provisions remain in force.

17.3 These Terms are drawn up in the Slovak language and may be translated into other languages (in particular English and Czech). In the event of a discrepancy between the language versions, the Slovak version prevails; translations are for information purposes only.

17.4 These Terms take effect on 8 October 2026.

Annex No. 1 — Model Withdrawal Form

(Complete and send this form only if you wish to withdraw from the contract.)

To: Skyward Capital s. r. o., Segnerova 719/4, 841 04 Bratislava – Karlova Ves, Slovak Republic, e-mail: info@aperko.com

I hereby give notice that I withdraw from the contract for the purchase of a Credit Package:

Date of order / purchase: ____________________
Order / account identification: ____________________
Consumer's first name and surname: ____________________
Consumer's address / e-mail: ____________________
Method of refund: ____________________
Signature (if sent in paper form) and date: ____________________